Ecommerce is an important profit driver for business. Most of the things in online store are automatic. Costs incurred in everything from inventory, customer details, payment details to product selection and management of customers interests are lower than traditional commerce expenses.
Much faster transactions available 24/7.
Products and services are easy to find.
Easier time managing a business.
Doesn’t require much (if at all) physical space.
No geographical limitations translates as a bigger customer reach.
Higher quality of services and lower operational costs.
No guarantee of product quality.
Customer loyalty becomes a bigger issue as there is a minimal direct customer-company interaction.
Inability to experience products beforehand leads to more checkout dropouts.
Anyone can start an online business, which sometimes leads to scam and phishing sites.
Hackers target web shops more often than you think.
Mechanical failures can get quite more punishing.